Contact us

We're Here to Help

Have a question about a VelvetComb product or an existing order? Our customer support team is ready to assist.

You can contact us regarding:

  • Product information
  • Order questions
  • Shipping and delivery
  • Tracking assistance
  • Returns and refunds
  • Damaged or incorrect products
  • General store inquiries

For order-related questions, please include your order number and the email address used at checkout whenever possible.

Contact Details

VelvetComb

50 Roxborough Dr
Toronto, ON M4W 1X1
Canada

Phone: (416) 555-0146
Email: support@VelvetComb.store
Website: VelvetComb.store

We aim to respond to customer inquiries as promptly as possible.

For return requests, please contact us before sending a product back so that our team can provide the appropriate instructions.

Thank you for shopping with VelvetComb.

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