Contact us
We'd Love to Hear From You
Customer satisfaction is our highest priority. Whether you have questions about our products, your order, shipping, returns, or simply need assistance choosing the right hair care tools, our customer support team is always happy to help.
Customer Support
VelvetComb
Address
50 Roxborough Dr
Toronto, ON M4W 1X1
Canada
Phone
(416) 555-0146
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday
10:00 AM – 4:00 PM (EST)
Sunday & Holidays
Closed
Customer Care
We aim to respond to all inquiries within 24 hours on business days.
For faster assistance, please include your order number when contacting us regarding an existing purchase.
Our support team can assist you with:
- Order status
- Shipping updates
- Returns & refunds
- Product recommendations
- Warranty inquiries
- General questions
- Website assistance
Thank you for choosing VelvetComb.
We're committed to making every shopping experience smooth, reliable, and enjoyable.